At Nandhini Food Products, we respect your privacy and are committed to protecting the information you share with us while using our website and services.
This Privacy Policy explains how information may be collected, used and protected when you visit or make a purchase through our website.
1. Information We Collect
When you use our website, place an order, submit an enquiry or contact us, we may receive information such as your name, phone number, email address, billing or delivery details and other information you choose to provide.
We may also receive basic technical information related to your website visit, such as browser type, device information and website usage data.
2. How We Use Your Information
Information provided by you may be used to process and deliver your orders, respond to enquiries, provide customer support, communicate regarding your purchases, improve our website and services, and maintain website security.
We may also use information where necessary to comply with applicable legal or regulatory requirements.
3. Order & Payment Information
When you place an order, information required to process and fulfil the transaction may be collected through the website.
Payment transactions may be processed through third-party payment service providers. Payment-related information is handled according to the applicable terms and privacy policies of those payment providers.
4. Communication
When you contact us through phone, WhatsApp, email or website forms, we may use the information you provide to respond to your request and assist you with your enquiry.
For customer communication, the website lists Customercare.nkoils@gmail.com and +91 94429 78895 as contact details.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and provide a smoother browsing experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly when certain cookies are disabled.
6. Sharing of Information
We do not intend to sell your personal information.
Information may be shared with service providers or partners where reasonably necessary to operate the website, process orders, complete payments, arrange delivery, provide technical support or fulfil other services requested by you.
Information may also be disclosed where required by applicable law or to protect the rights, security or property of the business, customers or website.
7. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Third-Party Links
Our website may contain links to third-party websites, services or social media platforms. We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review their privacy policies before providing personal information.
9. Data Retention
Personal information may be retained for as long as reasonably necessary for order processing, customer support, business operations, record keeping, legal requirements and dispute resolution.
Specific retention periods may vary depending on the nature of the information and the purpose for which it was collected.
10. Your Privacy Choices
You may contact us regarding the personal information you have provided to us, including requests relating to access, correction or other privacy concerns, subject to applicable law and reasonable verification requirements.
11. Children’s Privacy
Our website is intended for general use and is not specifically directed at children.
We do not knowingly seek to collect personal information from children without appropriate consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
13. Contact Us
For privacy-related questions or concerns, please contact:
Nandhini Food Products
Nandhini Krishna & OVM
Email: Customercare.nkoils@gmail.com
Phone / WhatsApp: +91 94429 78895
Address:
49/1, Ambethkar Nagar,
Naripallam, Chithode Road,
Erode – 638102.