At Nandhini Food Products, we aim to process and deliver your orders safely and efficiently. This Shipping Policy explains the general process followed for orders placed through our website.
1. Order Processing
Orders are processed after successful confirmation of the order and payment, where applicable.
Once your order is processed and dispatched, shipping or delivery details may be shared with you through the contact information provided during checkout.
2. Delivery
Delivery time may vary depending on the destination, product availability, order processing time and courier service.
The estimated delivery timeline for your order will depend on the delivery location and shipping method applicable to the order.
Exact delivery timelines: To be confirmed by Nandhini Food Products.
3. Shipping Charges
Shipping charges may vary based on the delivery location, order size, product quantity or other applicable shipping conditions.
Any applicable shipping charges will be shown during checkout before the order is completed.
Exact shipping rates / free-shipping conditions: To be confirmed by Nandhini Food Products.
4. Delivery Locations
Orders may be delivered to serviceable locations supported by the website’s delivery partners.
Availability of delivery may vary depending on the destination address.
5. Order Tracking
Where tracking is available, customers may receive shipment or tracking information after the order has been dispatched.
6. Delayed Deliveries
Delivery may occasionally be delayed due to circumstances such as courier delays, transportation issues, weather conditions, holidays, incorrect address information or other circumstances beyond our reasonable control.
In case of a significant delay, customers may contact our support team for assistance.
7. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address during checkout.
If an order cannot be delivered because of an incorrect or incomplete address, additional delivery arrangements or charges may apply, subject to the circumstances.
8. Damaged Package
If you receive a package that appears damaged or tampered with, please retain the package and contact us as soon as possible with the relevant order details and photographs.
Our team will review the issue and provide the appropriate assistance.
9. Contact Us
For shipping-related questions or delivery assistance, please contact:
Nandhini Food Products
Nandhini Krishna & OVM
Phone / WhatsApp:
+91 94429 78895
Email:
Customercare.nkoils@gmail.com
Address:
49/1, Ambethkar Nagar,
Naripallam, Chithode Road,
Erode – 638102.
10. Policy Updates
Nandhini Food Products may update this Shipping Policy when required. Any revised version will be published on this page with the updated date.